Questions, answered.

Click Get started, enter your email and the code we send you, choose a plan, then pick a phone number and give it your business name. It takes a couple of minutes.

No. MyRingRing runs in your web browser on any computer, and on your phone. A headset helps on a computer but isn’t required.

No password. Each time you sign in we email you a one-time code.

Phone numbers in the United States and Canada. Calls and texts to US and Canadian numbers are included; international, premium-rate and some Caribbean +1 numbers are blocked.

Not yet. Today you pick a new local or toll-free number and it’s ready in about a minute. You can forward calls from your old number to it while you switch.

Yes. The Business plan includes 3 numbers, and you can add more on any plan (local $5/mo, toll-free $10/mo). Each number has its own business name, colour, greeting and hours.

Green: ringing you now. Amber: closed, connecting, or you’re on Do not disturb. Grey: rings a teammate. Red: offline, tap to reconnect.

You have All selected. Pick a business number at the top so it’s clear which number your call comes from.

On Team and Business, callers hear your greeting and hold music while we keep ringing your team. If nobody answers within the time you set, they can leave a voicemail. On Solo, calls go to voicemail.

Yes. Each number can be 24/7, follow your company hours, or have its own custom hours. Outside them, callers hear when you’re open and can leave a voicemail.

Calls ring in any open MyRingRing tab. The iPhone and Android apps ring even when closed. You can also set a number to Forward to my mobile so calls ring your cell phone.

You decide. Recording is on by default. When it’s on, every caller hears “This call may be recorded” before you pick up. Calls you make are recorded without an announcement, so say so where the law requires it. Recordings are kept 30 days on Solo, 90 days on Team and 1 year on Business.

No. MyRingRing can’t place emergency calls. Keep a mobile or landline for emergencies. Details

New voicemails arrive in Inbox. Move them to Saved or Archived, or delete them to Trash.

Open Trash and tap Restore. Voicemails stay in Trash for 10 days before they’re removed for good; Delete now removes one straight away.

Yes. Use Save to computer on the web, or share it from your phone.

Yes. Attach a photo, add a caption if you like, and send. Photos customers send you show right in the chat.

They show whether a message is sending, sent, delivered or not delivered. Tap a failed message to try again.

US carriers require businesses to register before texting from a US number. It’s a one-time step and we handle the paperwork with you.

They’re opted out automatically and won’t receive further texts from that number.

Invite them by email from Settings → Team. They sign in with a code and see the numbers you assign them. Team includes up to 3 people, Business is unlimited, and extra people are $5/mo.

Owners manage everything including billing. Admins manage numbers, settings and the team. Members make and take calls and texts on the numbers they’re given.

Yes. The activity log shows who changed what, and when.

Native apps are coming soon to the App Store and Google Play. Until then, open myringring.com on your phone and choose Add to Home Screen. More about the apps

When you choose your plan, for the first month (or year). After that, on the same day each month (or year). Adding an extra number partway through a month is charged for just the days left.

No contract and no free trial. Plans are month-to-month, or yearly at a 20% discount. Cancel any time.

Yes, once the apps launch. In the iPhone app you subscribe with your Apple ID, and in the Android app through Google Play. Those subscriptions are managed and cancelled in your Apple or Google account settings. On the web you pay by card through Stripe.

Yes. Card fields are run by Stripe, certified to PCI DSS Level 1, so your card number goes straight to Stripe. We only keep the card brand, last 4 digits and expiry. You get an emailed receipt for every charge and can see every invoice in the app.