Legal

Terms of Service

Last updated: October 15, 2026

These terms are an agreement between you (the business or person using the Service) and MyRingRing. By creating an account or using myringring.com or the MyRingRing apps (the "Service"), you agree to them. If you are using the Service for a business, you confirm you can accept these terms on its behalf.

1. The Service

MyRingRing provides business phone numbers, voice calling, text messaging, voicemail, call recording and related features delivered through web browsers and mobile apps. Calls and messages are carried over the internet and public telephone networks by our carrier partner.

2. Free trial

New accounts get a free 7-day trial with no credit card. During the trial, features may change and we may limit usage. To keep your number after the trial, choose a plan before it ends.

3. Your account

• You must provide accurate business and contact details and keep them current.
• You sign in with one-time codes sent to your email. Keep your email account secure; you are responsible for activity under your account.
• Account owners and admins control who on their team can access numbers, messages and recordings.

4. Acceptable use

You agree not to use the Service to:

• send unsolicited bulk messages or calls, or any message that violates anti-spam and telemarketing laws (including the TCPA, CAN-SPAM, CASL and similar laws);
• spoof caller ID, harass, defraud or deceive anyone, or impersonate another person or business;
• record calls without the consent required by the laws that apply to you and the other party;
• resell the Service, or use automated systems to place calls or send messages at volumes beyond normal business use;
• interfere with the Service or attempt to access other customers' data.

We may suspend or terminate accounts that break these rules or that carriers flag for abuse.

5. Important: emergency calls

MyRingRing does not currently support emergency calling (such as 911 or 112). You must keep another way to reach emergency services. Calls to emergency numbers from the Service are blocked.

6. Phone numbers

Numbers are assigned to your account for as long as your plan is active and in good standing. You may transfer (port) a number you own into or out of the Service. If your plan ends or your account is closed, numbers may be released after a grace period and may not be recoverable. Text messaging to US numbers may require carrier registration (10DLC); we will guide you through it, and carrier fees may be passed through.

Text messaging program

Businesses using MyRingRing send texts to their own customers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Questions: support@myringring.com.

7. Plans, billing and cancellation

• Plans are billed monthly or yearly in advance, in US dollars, plus applicable taxes and regulatory fees.
• Plans include fair-use allowances for calling and texting; usage beyond them is billed at the published rates.
• You may cancel at any time; your plan stays active until the end of the paid period. Fees are not refundable except where the law requires.
• We may change prices with at least 30 days' notice; changes apply from your next billing period.

8. Your content

You own your messages, recordings, contacts and other content. You give us the limited rights needed to store, transmit and process it to provide the Service. You are responsible for your content and for having the right to share it.

9. Privacy

Our Privacy Policy explains how we handle your information and is part of these terms.

10. Service availability

We work hard to keep the Service available, but it depends on your internet connection, your device, and third-party networks, and it may be interrupted. Calls ring only where the app is open or installed and connected. The Service is provided "as is" without warranties of any kind to the extent permitted by law.

11. Limitation of liability

To the extent permitted by law, MyRingRing is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

12. Termination

You can close your account at any time from Settings or by contacting support. We may suspend or end the Service for breach of these terms, legal requirements, or to protect the Service and other customers, giving notice where reasonable.

13. Changes to these terms

We may update these terms. We will post the new version here and update the date above, and we will notify you of significant changes. Continuing to use the Service after a change means you accept it.

14. Contact

support@myringring.com